Sales Academy

We are a modern training company that combines practical in-person workshops with innovative e-learning solutions, supporting the real implementation of acquired knowledge in daily work. With our proprietary blended learning platform and collaboration with experienced trainers, we create flexible programs tailored to the needs of various industries, enriched with interactive tools, videocasts, and 1:1 sessions. Our mission is not only to develop competencies but also to create an inspiring space for the exchange of experiences while maintaining the highest quality of service and continuously improving our standards.

The "Sales Academy" is an intensive 10-day training program for individuals working in sales who want to increase the effectiveness of their actions, better understand customers, and close more deals. The training is practical and focuses on the key stages of the sales process - from diagnosing customer needs, through conducting sales conversations and negotiations, to effectively closing sales and defending prices. Participants also learn how to respond in situations where a customer chooses a competitor's offer and how to build long-term relationships based on a professional customer service strategy.

The "Sales Academy" training is aimed at individuals working in sales who want to increase their effectiveness and better close deals. In particular, the program will be valuable for salespeople, customer advisors, account managers, key account managers, and B2B and B2C sales specialists. It will also benefit those who are just starting their careers in sales and want to quickly acquire practical skills, as well as experienced salespeople who want to improve their results and refine their negotiation techniques. The training will also be useful for business owners and entrepreneurs who independently conduct sales and want to better understand customer decision-making processes and more effectively finalize contracts.

The goal of the "Sales Academy" training is to develop practical sales skills that directly translate into increased effectiveness in closing deals and building relationships with customers. The program aims to teach participants to better recognize customer needs, conduct effective sales conversations, negotiate terms effectively, and confidently defend prices. An important goal is also to enhance skills in closing sales and handling situations when a customer chooses a competitor's offer. The training also supports the development of a strategic approach to customer service, so that not only new customers are acquired, but also long-term relationships are built and loyalty is increased. As a result, participants gain specific tools and techniques that allow them to achieve better sales results and conduct the sales process more consciously from the first contact to finalization.

Participation in the "Sales Academy" training primarily allows for increased effectiveness in daily sales work and better closing of sales processes. Participants learn to more accurately recognize customer needs, which translates into better matching of offers and a greater chance of closing deals. They also gain greater confidence in sales conversations, negotiations, and situations related to price defense. The training helps develop the skill of effectively closing sales and responding when a customer chooses a competitor - which allows for recovering lost sales opportunities. An additional benefit is the improvement of customer service quality and building long-term relationships that increase loyalty and repeat purchases. As a result, participants work more consciously, achieve sales goals more effectively, and attain better results in their daily work.

Main modules of the 10-day program: 1. Customer needs assessment (1 day). 2. Finalization and closing of sales (2 days). 3. Sales negotiations (2 days). 4. Price defense (2 days). 5. Customer chose a competitor's offer - how to change their decision? (1 day). 6. Customer service strategy (2 days).

80 hours

The training is conducted by a certified Trainer - Practitioner, participants receive training materials in paper form, access to the platform for 3 months to the Sales and Customer Service Academy, the possibility of 1:1 sessions with the Trainer for 500.00 PLN net, training gadgets, and certificates of completion of the workshop.