Managerial Control – Motivation and Conflict Resolution

EITT is a leading provider of IT and business training in Poland with over 15 years of experience. We specialize in modern technologies, management methodologies, and professional skills development.

The training develops skills for effective managerial control while maintaining a positive atmosphere within the team. The program utilizes proven methods employed by successful managers in large corporations, systematically introduced over a period of 12 months. The workshops combine theory with practice, based on the study of Emotional Intelligence and the principles of Group Dynamics Psychology. Participants will learn to adapt control styles to the individual characteristics of employees, creating an environment based on trust and mutual respect.

• The training is dedicated to: Beginner managers building their management workshop
• Experienced supervisors looking to enhance their skills
• Team leaders seeking effective control methods
• Middle and senior managers
• Individuals responsible for managing project teams
• Managers striving to develop leadership competencies
• Aspiring individuals aiming for managerial positions
• Managers interested in management psychology

Achieving a balance between effective control and building an engaged and motivated team.

• Practical mastery of motivating employee control techniques that foster a friendly and creative atmosphere within the team.
• Acquisition of management skills that avoid the image of a supervisor while building the authority of a supportive leader.
• Development of methods for creating a climate of trust that translates into employee satisfaction.
• Gaining the ability to lead a team based on the latest achievements in cognitive psychology.
• Development of competencies in effective communication and task delegation.
• Learning ways to prevent and resolve conflicts within the team.

Day I Module 1 – Emotional Intelligence in Management

Assessing one's own Emotional Intelligence using the INTE questionnaire:

• The impact of emotions on behavior in the workplace
• Understanding and controlling one's own emotions
• Analyzing one's own style of giving commands

Module 2 – Control and Task Enforcement Methods:

• Overview of effective employee control techniques
• Adapting control methods to the personality of the employee
• Building a monitoring system for task execution
• Creating reporting and feedback procedures Day II Module 3 – Group Dynamics Psychology

Structure and roles within the team:

• Group processes and their impact on effectiveness
• Communication within the team
• Building group engagement

Module 4 – Managing Problems within the Team:

• Identifying sources of conflicts
• Methods for resolving crisis situations
• Counteracting team stress
• Building a collaborative atmosphere

2 days (16h)

• Training materials in electronic form
• Certificate of completion
• Access to the e-learning platform (30 days)
• Trainer support after the training