Intercultural Differences in Teamwork

We are one of the leaders in the training industry in Poland! Every year, Inprogress is ranked among the top providers of training services according to Computerworld. In the fall of 2019, we became the market leader in AgilePM® training and Project Management training as part of the "Trusted Training Radar® for AgilePM®" study conducted by Course Conductor. Practical knowledge, experienced trainers, proven quality – choosing our training is an investment in real results. We will advise you on how to achieve your goals and improve project execution efficiency. We will be a reliable partner to help you succeed in management!

This training provides both practical knowledge and helps understand the behaviors of others as well as your own. The course shows what interpretative errors may arise in contact with cultural differences. Depending on the focus, it will provide guidance on reading non-verbal communication, the significance of spatial context, etc. Representatives from various industries can participate in the training, regardless of age or managerial level. Depending on demand, the training can be tailored for an advanced group in a specific field and relate to a particular region or country (e.g., Scandinavian countries, Arab countries, Asian countries, etc.)

The training is aimed at everyone who deals with representatives of different cultures in their professional work. It is ideal for those who intend to (or already do) work in international teams (especially in distributed teams), conduct negotiations, lead or participate in international project teams, as well as those who collaborate with foreigners on-site in Poland.

Review and improvement of competencies necessary to achieve business goals both in individual and team work aspects.

After the training, participants will develop:

• their individual skills in understanding people from other cultures
• learn to communicate effectively with them, minimizing the risk of critical incidents
• become familiar with various models of communication and work in intercultural teams (especially distributed) and leadership strategies
• understand what skills each member and leader of an intercultural project team should possess and how to implement them in daily practice
• see which of these traits they already possess and outline their path to achieving the others

• Introduction to communication issues
• Principles of effective communication as a fundamental element in effective contacts within the organization
• Effective conversation management
• Basic principles of intercultural communication: contemporary concepts of intercultural work: Hofstede, Gesteland, Lewis
• Intercultural aspects of communication
• "Client Handling Instructions" – what to do, what to avoid, and total "faux pas"
• Active listening skills and "being in touch" in the context of cultural differences
• Cultural thinking traps

2 days

The price includes participation in online training in Polish and electronic training materials.