Features
Description
EITT is a leading provider of IT and business training in Poland with over 15 years of experience. We specialize in modern technologies, management methodologies, and professional skills development.
A practical training course on user and customer experience design, combining theory with intensive workshops. The program covers a holistic approach to design, from understanding user needs to concept creation, testing, and iteration of solutions. Participants will learn human-centered design methodologies, research techniques, and tools for prototyping and validating solutions. The training is conducted in a workshop format, where every theoretical element is immediately translated into practical exercises using real cases.
- Interface and digital service designers
- UX/UI designers looking to enhance their skills
- Product design specialists
- Product Owners and Product Managers
- Interaction designers
- User experience analysts
- User research specialists
To develop skills in designing comprehensive user experiences throughout the customer journey.
- In-depth knowledge of user-centered design processes.
- Practical familiarity with prototyping tools and methods.
- Ability to conduct research and testing with users.
- Capability to create intuitive and effective solutions.
- Understanding of the psychological aspects of design.
- Knowledge of iterative project improvement techniques.
- Ability to design accessible and inclusive solutions.
Basics of experience design:
- Human-centered design methodology
- Cognitive psychology in design
- Identifying user needs
- Defining design problems
Design process and tools:
- Idea generation techniques
- Prototyping methods
- Interaction design principles
- Tools for visualizing concepts
Research and validation:
- Planning and conducting research
- Testing prototypes
- Analyzing user feedback
- Iterating solutions
Designing for different platforms:
- Specifics of mobile design
- Responsive design
- Accessibility and inclusivity
- Consistency of cross-platform experiences
2 days (16h)
- Training materials in electronic form
- Certificate of completion
- Access to the e-learning platform (30 days)
- Trainer support after the training