Emotional Intelligence for Managers and Leaders: Developing Key Competencies

Our business focuses on providing high-quality training solutions for domestic and international enterprises. We specialize in large training projects aimed at managers at various levels of management. Our market differentiator is innovative training tools such as games and training simulations.

The emotional intelligence training for managers and leaders is an intensive program that equips participants with essential tools for building effective teams and achieving success in a dynamic business environment. Participants will gain knowledge about key concepts and definitions related to emotional intelligence, as well as understand its impact on functioning in professional life. The training will allow them to better understand themselves, their behaviors and reactions, as well as learn to recognize and name their feelings and emotional states. An important element will also be the identification of psychological preferences of themselves and others. The program focuses on developing the skills to recognize and understand the emotions of others, as well as adapting one's way of acting to the needs of others. Participants will practice empathetic communication methods and become aware of barriers that hinder understanding others. The training will help effectively manage emotions in stressful situations, build strong and trust-based relationships with team members, motivate and inspire others to act, make sound decisions, and handle conflicts constructively.

• Managers
• Leaders

• Acquire knowledge about key concepts and definitions related to emotional intelligence.
• Understand the impact of emotional intelligence on functioning in professional life.
• Develop the skills to recognize and understand the emotions of others.
• Practice empathetic communication methods.

• Better management of one's own emotions in stressful situations.
• Ability to build strong and trust-based relationships with the team.
• Increased ability to motivate and inspire others.
• More effective handling of conflicts and making sound decisions.

Module 1 - Understanding Yourself and Your Emotions

• Emotional intelligence: definitions, concepts
• Self-awareness and emotion management
• Jung's cognitive functions
• Recognizing emotions, preferences, strategies
• Self-acceptance

• Module flow: The workshop will begin with an energetic icebreaker. Participants will systematize their knowledge about key concepts related to emotional intelligence and learn what it is and what it is not, how it differs from rational intelligence, and whether it can be developed. They will then learn to recognize and name their feelings and emotional states, preferences, action strategies, and collaboration with others. An important aspect will be better understanding themselves, their behaviors and reactions, and accepting themselves as they are. Participants will learn how who they are shapes their relationships with others and what action strategies they can adopt in interactions with another person.

  
  Module 2 - Emotional Intelligence in Relationships

• Mindfulness towards others
• Understanding others and building trust
• Empathy map
• Opportunities for further self-development
• Empathy as a social competence
• Module flow: Empathy is one of the social competencies in emotional intelligence concerning relationships with others. It is understood as the ability to experience the emotional states of others, to be aware of the feelings, needs, and values held by others, and to be sensitive to the feelings of others. In this module, participants will learn how to recognize and understand another person, their needs, concerns, values, aspirations, behaviors, and how to shape their communication and ways of acting and collaborating with that person, taking this knowledge about them into account. They will finish the workshop more sensitive to the needs of others. They will also receive tips on how they can continue their self-development in the field of emotional intelligence.

8 hours

• Needs assessment
• Creation of a dedicated training program
• Trainer's fee
• Travel to the training location
• Training materials
• Post-training report