Effective Communication for Managers: Building Effective Teams.

Our business focuses on providing high-quality training solutions for domestic and international enterprises. We specialize in large training projects aimed at managers at various levels of management. Our market differentiator is innovative training tools such as games and training simulations.

This training aims to develop key communication competencies essential for every manager. Participants will learn the fundamental principles of effective interpersonal communication, which will allow them to improve the quality of teamwork. The training focuses on identifying and eliminating common barriers to communication, as well as establishing coherent communication principles within the team. Through practical exercises and simulations, participants will learn how to effectively convey information, actively listen, ask the right questions, and understand and adapt to individual differences in communication. Additionally, an important element will be training on providing constructive feedback and handling criticism, which is crucial for building a supportive and effective work environment. The training will enable managers to raise awareness of the importance of communication in daily management and will increase their confidence in interactions with the team.

• Managers

• Acquire knowledge of the basic principles of effective interpersonal communication.
• Understand the impact of communication on the quality of teamwork.
• Recognize and prevent the most common barriers to communication.
• Develop skills to handle various forms of criticism.

• Improvement of communication effectiveness within the team.
• Increased awareness of one's own and others' communication styles.
• Development of skills in providing constructive feedback.
• Increased confidence in difficult communication situations.

• Module 1 - Tools for Effective Communication
• Playing the training game "You Have a Message"
• Factors affecting the effectiveness of information transmission
• Common communication code
• Choosing the right communication channel
• Good and bad practices in email communication and organizing meetings

• Module Flow: The module will start with an immersive gameplay experience in the training game "You Have a Message," which will allow participants to experience the challenges of effective communication in pursuit of a common goal. The experience from the game will be discussed in detail to identify both difficulties and best practices in oral, email communication, and during meetings. The culmination of this part of the training will be the joint development of unified communication principles, known as the "common code," which is key to effective functioning within the organization.

  
  Module 2 - Practical Communication Training

• Active listening
• Asking questions
• Non-verbal communication
• Individual differences in communication
• Providing constructive feedback
• Reacting to criticism
• Module Flow: In the first part of the module, participants will focus on improving the communication process by learning active listening techniques and effective questioning. Language forms that facilitate and hinder communication will be presented. Participants will also learn about interpersonal differences and their impact on communication processes. They will then learn to recognize different communication styles and needs and adapt to their conversation partner. The second part of the module will be dedicated to learning how to provide constructive feedback and developing skills to handle various forms of criticism.

8 hours

• Needs assessment
• Creation of a dedicated training program
• Trainer's fee
• Travel to the training location
• Training materials
• Post-training report