Building an Effective Team: Patrick Lencioni's 5 Dysfunctions Model

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The modern business environment requires teams to be flexible, innovative, and above all, effective. However, many groups face recurring challenges that hinder them from reaching their full potential. These issues, accurately diagnosed by Patrick Lencioni in the model of the 5 dysfunctions of a team, include: lack of trust, fear of conflict, lack of commitment, avoidance of accountability, and lack of focus on results. The training "Effective Team According to Lencioni" is an intensive workshop that comprehensively addresses these key areas. Participants will have the opportunity not only to understand the theoretical foundations of Lencioni's model but also to work through them in practice, identifying specific dysfunctions in their teams and developing strategies to overcome them. The goal is to build lasting foundations for healthy and productive collaboration, leading to measurable business results. Through a combination of knowledge, reflection, and implementation tasks, participants will acquire the skills necessary to transform their teams into high-performing units capable of meeting any challenges.

• For team leaders
• For managers at various levels
• For team members wishing to enhance collaboration effectiveness

• Understanding and experiencing the impact of lack of trust on team effectiveness.
• Learning to distinguish between destructive and constructive conflict.
• Identifying factors that increase or decrease team member engagement.
• Developing skills to monitor progress and provide constructive feedback.

• Increased team effectiveness and productivity through the elimination of key dysfunctions.
• Improved communication and conflict resolution skills within the team.
• Increased engagement and accountability of individual team members for shared goals.
• Strengthened team cohesion and better focus on achieving results.

Module 1. - Foundations of Effectiveness: Building Trust in the Team

• Introduction to the 5 dysfunctions model
• Lack of trust: identification and causes
• Tools for building predictability
• Communicating intentions and promises
• Team trust test

• Module flow: The module begins with an introduction to Patrick Lencioni's concept of the 5 dysfunctions of a team, with a particular emphasis on the foundation of trust. Participants will analyze the sources of distrust within the team and develop specific strategies to overcome it. They will learn practical tools and techniques for building trust, such as clearly communicating intentions, building predictability, and keeping promises. The module will conclude with an analysis of the current state of the team in the context of trust, using a test based on Lencioni's model.

  
  Module 2. - Conflict and Engagement: From Avoidance to Constructive Action

• Fear of conflict
• Destructive vs. constructive conflict
• Techniques for open communication
• Lack of engagement: influencing factors
• Participation in decision-making
• Defining goals and expectations
• Module flow: This module focuses on developing skills for effective communication and conflict management within the team. Participants will learn why avoiding conflict is harmful to the team and what benefits arise from open exchanges of ideas. They will learn to distinguish between destructive conflict, which leads to tensions and divisions, and constructive conflict, which stimulates creativity and innovation. Participants will learn specific techniques for open and honest communication, principles of effective discussion and debate, and methods for resolving conflicts. This module also addresses issues related to building engagement within the team. Participants will learn techniques for building engagement, such as participation in decision-making, clearly defining goals and expectations, and giving employees autonomy.

8 hours

• Needs assessment
• Creation of a dedicated training program
• Trainer's fee
• Travel to the training location
• Training materials
• Post-training report