Mobile Trainer – developing sales skills in the real work environment

New Motivations has been supporting organizations in the development of employees, leaders, and teams since 1996, focusing on solutions that work in practice. They work with organizations in a way that ensures change is visible in daily operations, not just at the level of declarations. They engage in team processes, organize work methods, and help people quickly grasp context, make decisions, and take responsibility for results. Instead of one-off actions, they build solutions that remain within the company and begin to operate without ongoing external support.

This is an intensive development program conducted directly in the working environment of salespeople and managers. It combines consulting, training, and on-the-job coaching, allowing participants to work on real business situations rather than training scenarios detached from everyday life. The program focuses on observing work, providing quick feedback, and implementing specific actions that improve the quality of sales conversations, managerial effectiveness, and the achievement of business indicators.

The process is based on five stages: diagnosing the situation, observing work, providing feedback, implementing new behaviors, and reinforcing change through recommendations, checklists, and further action plans. The training can be conducted onsite or in a hybrid format, individually or in small groups together with the participant's manager.

• For dispersed organizations and sales networks.
• For sales teams that need practical implementation of sales standards in their daily work.
• For companies that want to combine the development of sales competencies with the improvement of specific business KPIs.
• For managers who want to support and reinforce change in their teams more effectively.

• Improving the quality of sales conversations and customer interactions.
• Developing effective sales behaviors directly in the participants' work environment.
• Enhancing the translation of managerial work into the business results of the team.
• Identifying actions and habits that limit the effectiveness of salespeople and managers.
• Implementing specific standards of work and sales communication.
• Developing skills in providing feedback and conducting developmental conversations with the team.
• Building lasting changes in the daily work of salespeople and managers.
• Connecting the development of competencies with the achievement of specific business goals and KPI indicators.

Benefits for the Organization

• Higher quality of sales conversations and customer service.
• Better translation of managerial actions into team results.
• Faster implementation of sales standards and expected behaviors.
• Increased effectiveness in achieving key sales and process KPIs.
• Better quality of feedback and developmental work of managers with the team.
• Reduction of the gap between the organization's standard and the daily practice of salespeople.
• Ability to scale the solution from a pilot to the entire sales network.
• Greater agency of managers in reinforcing change and enforcing standards.

Benefits for the Participant

• Gaining practical tips that can be implemented immediately after the meeting.
• Better understanding of their own strengths and areas affecting sales results.
• Development of skills for conducting more effective conversations with clients.
• Learning specific actions that improve the effectiveness of sales and managerial work.
• Individual feedback based on the observation of real work, not training simulations.
• Access to checklists, standards, and tools supporting daily work.
• Greater confidence in conducting sales conversations and managing the team.
• Better ability to translate daily actions into the achievement of business results.

STAGE 1. Situation Diagnosis and Effectiveness Analysis

• Conversation with the manager and analysis of the team's challenges.
• Analysis of KPIs and sales data.
• Identification of barriers affecting results.
• Determination of areas requiring support.

STAGE 2. Observation of the Work of Salespeople and Managers

• Shadowing the work of salespeople in real situations.
• Observing the quality of sales conversations.
• Analysis of managerial work standards.
• Diagnosis of supportive and blocking behaviors affecting results.

STAGE 3. Feedback and Competency Development

• Individual feedback 1:1.
• Improving the quality of sales conversations.
• Strengthening managerial effectiveness.
• Working on real business situations.

STAGE 4. Implementation of Standards and On-the-Job Coaching

• Practicing specific sales behaviors.
• Implementing service and sales standards.
• Managerial coaching in the workplace.
• Developing agency and ownership within the team.

STAGE 5. Reinforcing Change and Follow-Up

• Recommendations for further developmental actions.
• Checklists, standards, and work tools.
• Plan for maintaining change after implementation.
• Managerial follow-up and monitoring of results.

8 hours

• Diagnostic conversation with the manager
• KPI and data analysis
• Work observation
• 1:1 feedback
• Recommendations and further work plan
• Checklists / standards / tools
• Follow-up