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Nowe Motywacje has been supporting organizations in the development of employees, leaders, and teams since 1996, focusing on solutions that work in practice. They work with organizations in a way that ensures change is visible in daily operations, not just at the level of declarations. They engage in team processes, organize work methods, and help people grasp context more quickly, make decisions, and take responsibility for results. Instead of one-off actions, they build solutions that remain within the company and start to work without ongoing external support.

The training organizes the topic of feedback in a way that can be applied in daily work with a team. Participants work on real situations, learn to conduct conversations that make a difference, and understand what exactly makes feedback effective or ignored. A lot of attention is given to language, message structure, and the reactions of the other party.

For managers and team leaders who want to better communicate expectations, conduct developmental conversations, and build an environment based on open feedback.

• Organizing the way feedback is given and received in a manager's work.
• Developing skills in conducting feedback conversations in various situations, including difficult ones.
• Learning and practicing models that help build specific and understandable messages.
• Strengthening the ability to respond to employees' emotions and attitudes during conversations.

Benefits for the organization

• Increased effectiveness of communication within the organization.
• Better alignment of collaboration styles to different situations and individuals.
• Reduction of misunderstandings and improvement of team goal achievement.

Benefits for the participant

• Better understanding of their own style of action and communication.
• Development of relationship-building skills in various professional contexts.
• Greater freedom and effectiveness in daily work with others.

Basics of Effective Feedback

• Inviting an employee to the feedback process: strategies and techniques.
• Angels vs demons of feedback: identifying and managing burdens.
• Differentiating facts, opinions, and feelings: the foundation of effective communication.
• Recognition signs according to E. Berne's Transactional Analysis: significance in managerial relationships.

Feedback Strategies and Models

• Styles of conducting feedback conversations: comparing directive and engaging approaches.
• Principles of giving effective feedback: from theory to practice.
• Overview and application of feedback models: FUKO, NVC, Feedforward, GOLD.
• Bank of strong and forbidden phrases: good language practices in feedback.

Managerial Skills in Feedback

• Asking for and receiving feedback as a manager: building a culture of openness.
• Managerial assertiveness in the feedback process.
• Balance between firmness and empathy.
• The importance of positive feedback: techniques for effective praise.
• Training sessions: giving and receiving feedback in a managerial context.

Practical Application and Skill Training

• Interactive training sessions: simulations and role-plays using various feedback models.
• Working with difficult cases and situations in giving feedback: coping strategies.
• Case analysis from participants' professional lives: applying feedback models to specific situations.

Implementation and Consolidation

• Implementation package: 1:1 template + summary and follow-up standard.
• AI as an assistant: preparing agenda, questions, and summary (prompting).
• Summary and action plan: developing an individual plan for implementing effective feedback in managerial practice.

6 hours

• 1 workshop (6 hours)
• training materials
• training facilitation
• training needs assessment
• personalized certificate in pdf
• online evaluation survey
• summary report from surveys