Emotional Intelligence in Practice

We are a modern training company that combines practical on-site workshops with innovative e-learning solutions, supporting the real implementation of acquired knowledge in daily work. Thanks to our proprietary blended learning platform and collaboration with experienced trainers, we create flexible programs tailored to the needs of various industries, enriched with interactive tools, videocasts, and 1:1 sessions. Our mission is not only to develop competencies but also to create an inspiring space for exchanging experiences while maintaining the highest quality of service and continuously improving our standards.

This workshop develops the ability to effectively cope with emotions in difficult, stressful situations and in daily professional collaboration. Participants learn what emotional intelligence is and how it affects effectiveness compared to cognitive intelligence, as well as how to develop self-awareness and recognize their own emotional states. The training shows how to consciously manage emotions, build self-control, strengthen balanced self-esteem, and utilize positive psychology in work and goal achievement. An important element is also working on optimism and pessimism and their impact on motivation and burnout. The entire program is practical and focused on developing competencies that support the effectiveness of managers, salespeople, and employees in professional relationships and in managing themselves and others.

The training is aimed at managers, team leaders, salespeople, and employees who operate in a dynamic work environment and face stressful situations, time pressure, and demanding interpersonal relationships. It is particularly valuable for those who want to better understand and manage their own emotions, increase effectiveness in communication, build better relationships with teams, clients, and superiors, and strengthen mental resilience in professional work.

The goal of the training is to develop participants' emotional intelligence by increasing self-awareness, the ability to recognize and manage their own emotions, and consciously respond in difficult and stressful situations. Participants learn to strengthen self-control, build stable and balanced self-esteem, and utilize positive psychology in their daily professional work. The training also aims to improve the quality of interpersonal relationships, more effective communication, and increase mental resilience, which translates into greater effectiveness and better functioning in the professional environment.

Participation in the training allows for a better understanding and conscious management of one's own emotions, which translates into greater resilience to stress and more effective action in difficult situations. Participants develop self-awareness and self-control, enabling them to respond more quickly to changes and make more accurate decisions in professional work. The training supports building stable self-esteem, which influences greater confidence in relationships with clients, colleagues, and superiors. Additionally, participants learn better communication and consciously influencing the atmosphere of collaboration, which improves the quality of relationships, increases team effectiveness, and reduces the risk of burnout.

1. Opening of the training, initial round, and development of the training contract.

2. The role of emotional intelligence in work:
a) What is emotional intelligence?
b) Comparison of the impact of IQ (rational intelligence) and EQ (emotional intelligence) on professional success.

3. The role of emotional competencies in the effective functioning of managers, salespeople, and employees.

4. The importance of self-awareness and recognizing emotions:
a) Recognizing emotional states.
b) Internal dialogue and signals from the body.

5. The importance of self-control:
a) Suppressing emotions vs managing them – what is EQ self-control.
b) Emotional preparation for tasks and contacts.
c) Building desired emotional states.

6. Ways to modify emotional states:
a) Managing one's own and interlocutors' emotions in daily interactions.
b) Techniques for changing emotional states.

7. Balanced self-esteem:
a) The impact of self-esteem on professional relationships.
b) The relationship between self-esteem and aggressive and submissive behaviors.
c) Tools for building high self-esteem.

8. Positive psychology:
a) Gaining satisfaction from achieving goals.
b) Overcoming difficulties and working with values.

9. Pessimism and optimism:
a) The impact of thinking patterns on reactions and decisions.
b) Managing people in situations of success and failure.

16h

The training is conducted by a certified Trainer - Practitioner, participants receive training materials in paper form, access to the platform for 3 months for the Stress course, the possibility of 1:1 sessions with the Trainer for 500.00 PLN net, training gadgets, and certificates of completion of the workshop.